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Description:
Q Academy's online division, NETQ, has grown significantly in the last few years, with many students turning to online study. To make completing the required clinical training hours to become a qualified Relaxation or Remedial Therapist easier for our students based in Sydney, NETQ has launched their first Training Clinic in Randwick.
We are looking for a Sydney-based Course Coach, to support our online students studying massage in NSW.
About the role
The role of a Course Coach and Clinic Manager is to be the primary point of contact for students who are studying massage online. You will be there to guide and support them while they are completing their supervised clinic hours. You will also perform assessments, and be involved with the training required to become a confident therapist. You will also be responsible for the general management of the clinic.
Required:
- HLT52015 Diploma of Remedial Massage
- TAE Certificate IV in Training and Assessment
- Current First Aid (HLTAID003)
- Current membership of professional association
- Current professional indemnity insurance
It is important that you have great technical skill, a willingness to share your knowledge, and that you have a friendly and approachable nature. It is likely that you will be the first representative from Q Academy and/or NetQ that the student will have met face-to-face, and we pride ourselves on being an exceptionally fun, energetic, and encouraging team.
This role requires you to be able to work autonomously and you will need to be self-motivated. You will have regular check-ins with the online manager (located in Queensland), but you will be largely responsible for the day-to-day running of the clinic and ensuring all clinic clients and students have a positive experience in the NETQ Training environment.
You will need to show evidence of being able to run a successful massage or health business, as well as demonstrate your experience in the VET sector as a competent trainer and assessor.
We are offering 3 days per week initially, with the possibility to increase to full-time in the future. Your ability to help grow the clinic and NetQ’s presence in Victoria means there will be even more opportunities for career development and advancement within the company.
COVID-restrictions permitting, we would like for you to spend a week in one of our South-East Queensland clinics for induction and training of our systems and procedures.
Benefits and perks
We acknowledge and reward the hard work of our people. We are proud to have a culture that celebrates success at every level.
We understand that the requirements and expectations for this role are unique, and are therefore happy to reward the right candidate. Please outline your salary expectations in your response to this advertisement.
Essential Experience:
- HLT52015 Diploma of Remedial Massage qualification
- TAE Certificate IV in Training and Assessment
- Current First Aid (HLTAID003)
- Current membership of professional association
- Current professional indemnity insurance
- Experience in running a massage clinic
- Experience teaching or related experience
- Professional and friendly attitude
- Experience with computers and online software (Microsoft Office)
Additional Beneficial Experience:
- Previous experience with MindBody Online systems
- Previous experience with CloudAssess
- Previous experience with Zoom
How to Apply:
Please send your CV and cover letter addressing the criteria to mail@qacademy.com.au. You will also need to respond to the following questions:
1. Provide an example of a challenging learning situation you had in the classroom and how you overcame it?
2. Describe your experiences running a massage business and how your influence made it successful?