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Ongoing VSL Obligations During Study
During your study, you may be contacted again by the Commonwealth to confirm your engagement and progression in your course and confirm that you wish to continue to use your VET Student Loan to pay your tuition fees for the course.
It is important that you advise Q Academy if any of your personal or contact details change during your study. Further information regarding the VET Student Loan engagement and progression process is available on the Department of Employment, Skills, Small and Family Business website. If you do not complete the engagement and progression process, you will not be able to continue access to a VET Student Loan for your tuition fees.
Students Under 18
There are no age restrictions to apply for a VET Student Loan. For students who are under 18, you must complete one of the following requirements:
- your parent or guardian must sign the Commonwealth’s parental consent form for your loan. This is available from your college or on the Department of Employment, Skills, Small and Family Business website. You must provide this form to your college before you can apply for a loan.
- if you are receiving Youth Allowance on the basis that you are independent, you must provide your Centrelink Income Statement noting your independent assessment.
Your parent or guardian will not be responsible for making loan repayments and it will not affect their credit rating.
Is a VET Student Loan available for my course and how much can I borrow?
VET Student Loans and are available for full-time, part-time and online study for courses listed on the VET Student Loans (Courses and Loan Caps) Determination 2016 that also identifies the maximum amount (cap) a student can borrow per course, which are all set by the Australian Government.
The HLT52015 Diploma of Remedial Massage course is taught be Q Academy and is on the VET Student Loans (Courses and Loan Caps) list with a Loan Cap of $15,793 for 2020.
How will my course fees be charged?
Tuition fees are charged by unit of study (refer to our Schedule of Tuition Fees) and your course will have four fee periods, with payments spread proportionately across the duration of your course.
Your course may cost more than the VET Student Loan Cap. If so, you will need to pay the difference (referred to as a gap) between the course fees and the VET Student Loan Cap prior to your first census day. You may be able to access a payment plan through Q Academy to help you pay the gap amount in instalments.
Once enrolled but prior to your first census day for your course, Q Academy will provide you with a Statement of Covered Fees confirming that your enrolment has been accepted and the amounts of the course tuition fees that will, and will not, be covered under a VET Student Loan.
In addition to the Statement of Covered Fees, you will receive a VET Student Loan Fee Notice at least 14 days before each census day that will show you the amount of tuition fees that will, and will not, be covered under a VET Student Loan for that particular fee period.
Your debt is incurred on the day after the census day.
If you withdraw your enrolment on or before the census day, you will not incur the tuition fees for that fee period. This applies to fees covered by the VET Student Loan and any gap or upfront fees paid for that fee period.
After the census day has passed and you have submitted your Commonwealth Assistance Form (eCAF), Q Academy will send you a Commonwealth Assistance Notice (CAN) that provides you with further information about your debt. If you believe your CAN is incorrect, you should contact Q Academy immediately.
Managing your loan
VET Student Loans fee notice/ VET Student Loans statement of covered fees
Before each census date you will receive a VET Student Loans fee notice/VET Student Loans Statement of Covered Fees showing your contact details, student identification number, CHESSN, the tuition fees for each unit of study you have enrolled in, the amount that will be covered by the loan, the census date on which you will incur a debt and if applicable, the loan fee.
You must check each detail on the notice carefully and advise your Q Academy campus if there are any errors before the census date.
Commonwealth assistance notice
After the census date for the units has passed, you will receive a Commonwealth Assistance Notice confirming the amount of VET debt you have incurred and any amounts that you have already paid toward these tuition fees.
Withdrawing from your course or units of study
If you wish to change or withdraw from your course, or if you wish to withdraw from some units, you need to contact your Q Academy campus to complete the relevant forms.
If you make these changes before the relevant census date of your units of study, the tuition fees will be cancelled and any relevant tuition fee amounts you have paid will be refunded.
If you make these changes after the census date, the tuition fees that have been added to your VET debt under VET Student Loans cannot be cancelled and have to be repaid as normal. If there were special circumstances preventing you from acting before the census date, please read the relevant section in VET Student Loans – Information for Students (https://docs.education.gov.au/node/41951).
Checking your help records and balance
You can view your VET student loan debt records and balances online by one of the following methods as outlined by the Australian Government.
Log in to myUniAssist (https://app.heims.education.gov.au/myuniassist/Forms/Logon.aspx). You will need your Commonwealth Higher Education Student Support Number (CHESSN) to log in. Your CHESSN is shown the Commonwealth Assistance Notice attached.
Log in to the myGov website. To access this online service, please refer to the instructions on the ATO website (https://www.ato.gov.au/Individuals/Study-and-training-support-loans/)
Call the ATO on 13 28 61. You will have to advise the ATO of your tax file number (TFN) before they will disclose any personal information to you.
If you require further information or assistance with accessing a VET Student Loan, please contact Q Academy on 1300 20 40 80
Statement of fees
Below are links to the fee information for students. A statement of fees is provided for students to access prior to enrolling into courses. This information will be presented in hardcopy to students when enrolling into a course with Q Academy.
Click here to be taken to the list of all “VET Student Loan Statement of Covered Fees“
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