HLT57715 Diploma of Practice Management

Managing customer service and people performance within a clinic setting. This module will teach you the skills to ensure quality service within a clinic setting. This is important for running a professional and efficient operation in a business setting. This module also covers people performance which is aimed towards management of others and assessment of performance. All of these skills are essential to running a top tier clinic.

Skills and ability to undertake workplace meetings with staff. Hosting meetings is a regular duty for a manager, whether it is formal such as training or informal such as a pre-work meeting. This module of study will train the skills and knowledge to ensure this process is efficient and conducted properly.

An integral part of a successful business is letting people know that you exist and what services you offer. This module will cover the skills and knowledge to create and distribute advertising materials across multiple platforms.

This module will cover the skills and knowledge of planning, monitoring, and reviewing financial management practices. These skills are essential to running a successful business and ensuring that an accurate financial position is always established.

There are many risks associated with running a business. These could include strategic risks, for example, a competitor coming onto the market, compliance, financial or operational risks. In this module, we will examine some of these risks and use standard risk management strategies to minimise your business’s exposure. Understanding these concepts and the scope of risk in business will help you to run a successful business.

This subject sets the scene for a career in the healthcare industry by covering the following topics: communication, goal setting, scope of practice, medical terminology, client screening and record keeping.

This subject is essential for a professional therapist or clinic manager. The knowledge covered in this subject is very important during the professional career of any healthcare professionals and can help ensure the treatments they perform and clinic they maintain are done safely for the client and also for the practice from a legal point of view.

Key topics include:
• Benefits of Remedial Massage • Scope of practice
• Causes of musculoskeletal dysfunction Sensory receptors and reflexes
• Stress and adaptation syndromes • Record keeping • Indications and contraindications
• Managing the recovery process
The subject covers the knowledge related to the way the human body works (and commonly doesn’t work). The module focuses on each region in detail describing joints and functional tissues of the joints. This module will also cover common dysfunction, pathology, and pathophysiology (functional changes that occur due to a disease or pathologic state). Additional knowledge expected from this subject is the knowledge of biology, chemistry, and cellular function required for a Remedial Massage Therapist.