Here are some of the more frequently asked questions about learning massage online.
You have access to the same learning material as Q Academy’s onsite students, that is a manual and the classes presented by one of our experienced trainer and assessors. These classes are embedded into your manual as short videos. This material steps you through both the practical and theoretical material in a logical and easy to follow sequence.
In addition, you receive one-on-one skype sessions with our trainer and assessor to help you prepare for assessments. In these skype sessions you will have the opportunity to ask questions, demonstrate your treatments and receive immediate feedback, all in the comfort of your own home.
You will have the benefit of Q Academy’s 5 Star support system:
- Fully online course manual with video lectures embedded – short 5 to 10-minute online video chapters help break the subject matter into many easy to remember and understand sessions. Mini multiple choice quizzes make it easy to test and confirm your understanding of the material. You can redo the session and do a new mini test as many times as you need, until you have mastered the subject matter (these tests are for practice only, they do not contribute or affect your formal assessments).
- Online Assessments – linked from your online manual to our electronic assessment platform – Cloud Assess. In Cloud Assess you will have your own dashboard where you can complete your assessments, receive feedback and see what remains to be done in your program…you can access your assessment dashboard anywhere, anytime!
- Virtual class with facilitators – you will have access to chat groups (UCROO) for each of your subjects. These groups are facilitated by tutors who specialize in each subject area. These are the specialists who you can book your skype sessions through.
- Course mentors – a mentor to stick with you through the entirety of your program. Your mentor is available to assist you for everything outside of learning course material.
60 hours fully supervised clinic – Student Clinic is the culmination of all that you learn in your program. To ensure we have provided you with all the skills and knowledge you need to enter the massage industry successfully, we insist that you complete these clinical hours in one of our campuses (Sunshine Coast, Brisbane or Gold Coast). This guarantees you the opportunity to work closely with our trainers to hone your skills and get experience treating a range of clients with varying conditions. 60 hours of supervised clinic is a mandatory requirement of all HLT42015 Certificate IV in Massage Therapy programs.
We use a number of assessment techniques to allow you to show us your competency. Most theory assessments are completed via our online platform – Cloud Assess. You will have your own individual dashboard where you can complete your assessments, receive feedback and see what remains to be done in your program…you can access your assessment portfolio anywhere, anytime!
Your practical assessments throughout the program are also tracked via Cloud Assess, although you will complete these via Skype with your facilitator.
Student Clinic is the culmination of all that you learn in your program. To ensure we have provided you with all the skills and knowledge you need to enter the massage industry successfully, we insist that you complete these 60 clinical hours in one of our campuses (Sunshine Coast, Brisbane or Gold Coast). This guarantees you the opportunity to work closely with our trainers to hone your skills and get experience treating a range of clients with varying conditions. 60 hours of supervised clinic is a mandatory requirement of all Certificate IV in Massage Therapy (HLT42015) programs.
As the majority of your training, assessment and support is delivered online, you will require a computer or tablet with internet capability to access your program. Your computer or tablet should also have a camera to allow you to participate in your one-on-one skype sessions. In addition, we recommend a good quality massage table. Firm ‘n’ Fold or Athlegen have a wide range of quality tables. For more individualised advice please speak to your mentor.
Q Academy will provide you with on oil bottle and holster as well as a student uniform shirt for you to wear during your on campus clinic module.
12 months, although, you can move through the program at your own pace, we provide you with a schedule to help you stay on track and complete your assessment milestones.
The on-line courses are extremely good value for money and there are a number of payment options available. Course fees include all online material, support, student clinic, student shirts (to be worn during student clinic) and an oil bottle with holster.
Once you have completed the requirements for the HLT42015 Certificate IV in Massage Therapy you can join an industry associations and obtain insurance to begin treating as a professional Massage Therapist. You must complete a higher, on campus qualification such as the HLT52015 Diploma of Remedial Massage or 22316VIC Advanced Diploma of Myotherapy for recognition with health funds.
We open for enrolments in our new online HLT42015 Certificate IV in Massage Therapy course at the beginning of every month.
You do not need to do the face-to-face component immediately; we have various times throughout the year that you can book into. Until we have seen you demonstrate your new skills, we cannot graduate you, so we will do our best to find a time that suits you. You can choose to do your assessments & clinic at any of our Campuses in Queensland and there is no shortage of affordable accommodation for a few weeks by the beach or in Brisbane.
As an online student we understand that you need to make travel plans to complete your 60 hours fully supervised student clinic at one of our south-east Queensland campuses. We would like to make this as easy as possible for you, in order to ensure that you can complete your clinic at the destination and time of your choosing we require at least 6 months’ notice to book you a spot.
You can transfer into our full time face-to-face program or Flexible part time on-campus programs at any time, just call your nearest campus and talk to your Career Specialist to book in. You might need to adjusted your payments to match our on-campus fees for our on-campus program depending on what you paid for the on-line course.
We ask that you please think carefully before enrolling in the on-line course as the terms and conditions are not the same as for our on-campus courses. Any on-line course(s) that are purchased at a discount to our Standard Fees are not eligible for a refund. If you have paid the Standard Fee for any part or all of the on-line course(s) and received on-line access we do not then give refunds if you simply change your mind, or for any other reason subject to the below.
Q Academy does however provide a refund for any portion of the course that was paid for, and not yet accessed, within 1 year of purchase, in the event that Q Academy is unable to provide on-line access to the on-line course for a period of fourteen (14) continuous days. However, Q Academy shall not provide such refund in the event that it is unable to provide on-line access to the on-line course due to the event of any strike, lockout, trade dispute, accident, fire, tempest, natural catastrophe, breakdown, riot, theft, crime, civil disturbance, war, force majeure, legislation and the inability of Q Academy to procure necessary materials due to any of the foregoing causes, or any other occurrence preventing or retarding performance of the delivery of on-line access to the on-line course and no responsibility shall be attached to Q Academy for any delay, default, loss or damage due to any of the above causes or to any other cause beyond the control of Q Academy.
Q Academy’s refund and cancellation policy is in addition to your statutory rights under the Trade Practices Act and other applicable laws.
No, HLTAID003 Apply First Aid must be done via an on-campus program, it cannot be completed via distance. You are welcome to visit one of our campuses in South East Queensland to complete this training.
Alternatively, you may choose to seek a course in your local area. You cannot complete your program without this competency so please ensure you have a plan in place to complete your first aid training prior to your student clinic commencement date.